The following cancellation policy is for Antrim, Big Walnut, Goodale, Griggs Boathouse, Lashutka, Retreat at Turnberry, Westgate, Whetstone, and Wolfe Park Shelterhouses.
Any cancellation requested 30 calendar days or more prior to the event date will result in a cancellation fee equal to 50% of the total paid permit fee (30 days or more from scheduled event date = 50% refund). Any cancellation requested less than 30 calendar days prior to the event date will result in a cancellation fee of 100% of the total permit fee (less than 30 days from scheduled event date = no refund). Alcohol Service Agreement fees are non-refundable.
All cancellations must be requested Monday through Friday, excluding all City Holidays, between the hours of 8:00am and 4:00pm. Cancellations can be requested by calling 614-645-3337, or by emailing firstname.lastname@example.org. All cancellation requests must be requested by the permit holder listed on the Rental Agreement.
New rental requests and requests for additional time in association with an existing rental made less than 15 calendar days prior to the event are not guaranteed to be accommodated.
If you have any questions or concerns about the rules, cancellation policy, or require any additional information in regards to your rental, please contact the Rental Services Section by calling 614-645-3337 prior to your scheduled event.
**This Policy is Subject to Change Without Notice**