Frequently Asked Questions

Frequently Asked Questions

 

Can I reserve an Athletic Complex, sports field, or tennis court?

Yes, to reserve an athletic complex, sports field, or tennis court, you can contact the Sports department at 614.645.3366, or visit their website at http://crpdsports.org/.


Who do I call regarding a permit for a community or festival event?

For a park permit, please contact the Special Events Department at 614.645.3800, or specialevents@columbus.gov.


Who do I call regarding shelterhouse or open air shelters?

Please contact the Permits and Rentals department at 614.645.3337, or at parkrentals@columbus.gov.


Who do I call regarding recreation center rentals and classes?

For rental and class information, please contact your local community recreation center.  More information can be found at https://www.columbus.gov/recreationandparks/recreation-centers/All-Community-Centers/.


How do I plan a race?

Please contact the Special Events department at 614.645.3800, or specialevents@columbus.gov.  More information, and the most up to date events guide can be found at https://www.columbus.gov/recreationandparks/events/Office-of-Special-Events/.


How do I plan a block party?

Please contact the Special Events department at 614.645.3800, or specialevents@columbus.gov.  More information, and the most up to date events guide can be found at https://www.columbus.gov/recreationandparks/events/Office-of-Special-Events/.


Do I need a permit to film in a park or on public street?

Please visit the Office of Special Events website at https://www.columbus.gov/EventPlanningGuide/ or call 614-645-3800 to learn more about the permitting requirements for commercial filming and photo shoots in Columbus.


How do I apply for a Parade Permit?

Please visit the Department of Public Safety – License Section website at https://www.columbus.gov/public-safety/License-Section/ or call 614-645-4375.


Can I reserve a dock?

A new reservoir page is coming soon, in the meantime, please call 614.645.3337, or email us at parkrentals@columbus.gov for more information.


How do I reserve the Cultural Arts Center?

You can visit the Cultural Arts Center website at https://www.culturalartscenteronline.org/, or email them at cacrentalcoordinator@gmail.com, or by phone at 614.636.3278.


What if I have a question about camps?

Visit the camps website at https://crpdcamps.com/, or call them at 614.645.3300, and select option 3.


How do I book a golf outing?

To book a golf outing, please contact the golf department at https://crpdgolf.com/ or by phone at 614.645.3375.

COVID-19 RELATED FAQ

 

For the most updated COVID-19 information, please visit https://www.columbus.gov/publichealth/Coronavirus-Portal/


What additional cleaning efforts will be made?

By adjusting the booking structure, we have been able to add additional time between rentals, which ensures our team plenty of time in between groups to be able to properly clean and disinfect all surfaces, door handles, and items in the building


Will you have sanitizer/disinfectants on site?

Yes, each facility will be equipped with sanitation stations for each facility.


Is there a limit on capacity?

Due to COVID-19 restrictions, all tables must be spaced 6ft apart. This reduces capacities to approximately half.*


Are there limits on food service?

By order of the Governor, self-served buffets are prohibited as of today. While buffets and potlucks are still permitted, a member of the group will be required to serve each food type.*


Are there limits on bar service?

No, bar service may continue with the following of the previous Alcohol Guidelines, which can be found here.


Will staff still remain on site?

In an effort to minimize contact, and maintain social distancing guidelines, staff will be on site to let groups into the facility, and to set up tables. After this initial interaction, staff will be available by phone throughout the rental period, and will return to site at the conclusion of the rental period. Staff may be on site sporadically throughout the rental period.


Are masks required?

In accordance with the state guidelines issued for Franklin County, face masks will be required in all park facilities, with a waiver being required at the start of the rental.*


Is dancing allowed?

Dancing and congregating have been deemed permissible by the Governor’s order. Social distancing is still required.


*This is by order of the Governor, and is subject to change at any moment. Columbus Recreation and Parks will continue to monitor the situation, and will make adjustments as necessary

What to expect on the day of

For shelter specific questions, please visit the FAQs found on each shelterhouse page. 

When may I access the facility?

The facility will be opened at the start of your permitted time. If your permit starts at 1pm, the facility will be unlocked starting at 1pm.


When do I have to leave the facility?

You must be out of the facility by the end of your permitted time. If your permit ends at 11pm, you must be cleaned up and out of the facility by 11pm.


What comes with the facility rental?

We supply tables, chairs, toiletries, trash cans/bags, kitchen area, restrooms.

Tables and chairs will be set up according to the diagram provided.


Will the facility be setup upon our arrival?

Yes, included in the information packet is a blank diagram of the facility. We ask that you sketch in how you would like the tables & chairs setup and return this to us.  One we receive the completed form and diagram, we will have the facility set up according to that diagram, prior to your arrival. If a diagram is failed to be sent, we will set the facility up according to the number of people listed on your permit and the type of event.


What am I responsible for cleaning up?

You are responsible for removing your personal belongings and anything you want to keep that you brought. Our staff will be responsible for taking out the trash, breaking down tables and chairs, and all general cleaning of the facility.


Will there be a staff member on site for our event?

Our facility attendant will be on site at the start of your rental to greet you and let you in, as well as the conclusion of your event to clean up and lock the doors.  They are responsible for setting up the facility, opening the doors, maintaining toiletries and trash levels during the event, cleanup and tear down, and helping the group any way they can.


Can we have alcohol?

Yes, you may have alcohol as long as an Alcohol Service Agreement is purchased and completed through our office. You then must hire a bartender from our list of Approved Beverage Contractors to serve the alcohol. Alcohol may not be present or served without the presence of an Approved Beverage Contractor.


Can alcohol leave the building?

Please see (G) under general conditions listed in the Alcohol Service Agreement.


Where can I find the list of Approved Beverage Contractors?

Here.  You can also find this list under the Policies section of the website, or request this list at any time through our office. This list changes regularly, so we recommend you obtain a list when you are ready to search for a vendor so you can be sure you have the most up to date list.


How late can alcohol be served?

“Last call” is made one (1) hour prior to your ending time and all alcohol must cease to be served thirty (30) minutes prior to your ending time, though we recommend it cease earlier to allow for time to cleanup.


What are the rules and regulations of the facility?

Please see our rental rules page within the facility information packet.


Do we have to share the facility with any other groups?

No, the building will be closed to the general public for your private event.


What if I need more time or am running late at the end of the event?

Due to the possibility of reservations taking place after yours, we cannot allow for more time at the end of your event. If you think you will need more time for event, please plan ahead of time and contact our office to see if we will be able to accommodate.


Can I have candles?

Yes, as long as the candles are self-contained and are not easily tipped, they will be allowed.


Can we set up tents outside of the facility?

You may setup 10×10 popup tents, but they cannot be staked into the ground. They must be secured with water barrels, sand bags, or cinder blocks. With prior approval, you may setup a larger tent. However, any tent that is larger than 400 square feet must obtain further permitting through the office of Building and Zoning Services.

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